Why We’re Different

Our many years of (award-winning) success bear testament to our strong customer service ethos.

At the forefront of industry practice, we’ve introduced a number of initiatives into our market over the years. Many of these, including our Instant Report, have resulted in improvements in industry standards. We’re currently working towards offering clients real-time inventory reporting and launching the Letcheck app.

And we recognise that it’s not just the high profile, hi-tech initiatives that count. Our clients benefit from tailored training seminars on inventory-related matters as well as a host of thoughtful touches – branded rulers on reports (so blemishes are consistently measured to scale) and keys returned in distinctive Letcheck envelopes (so even the busiest negotiator can’t misplace them).